Voice & video calls with your coach

You and your coach can talk live inside AtgoraX — voice or video, no meeting link to join and nothing else to install.

Calling

Either of you can start the call. You do not have to wait to be called, and you never need your own subscription for it — live calling comes out of your coach’s plan, like everything else they provide you.

You will get a ring on your phone even if the app is closed, provided you have allowed notifications.

Your coach may also schedule a call with you, including a standing weekly check-in.

What your coach sees during the call

Your coach’s screen shows a coaching panel: where you are in your programme, your recent adherence, your weight trend, and the injury and medical flags you entered in your fitness profile. It is the same information they can already see about you — it is just on screen while you talk so they are not hunting for it.

Calls are never recorded

AtgoraX does not record your calls — no audio, no video, no transcripts. What is kept is only the record that a call happened: who, when, whether it connected and how long it lasted. That record appears as a short card in your chat thread so you can both see your history together.

Screen sharing is not available, in either direction.

If a call will not connect

Check that your browser has permission to use your camera and microphone, and try the device check page from the call screen. On a phone, a call needs a working data connection — unlike logging, calls cannot happen offline.

Not getting the ring at all? See Push notifications not working.